Privacy Policy

1. Information We Collect

We collect information you provide directly and information collected automatically:

Personal Information (provided by you)

• Name, email address, phone number
• Property address for service calls
• HVAC system details and service history
• Payment information (processed securely)

Automatically Collected Information

• IP address and browser type
• Pages visited and time spent on our website
• Referring website or search terms
• Device type and operating system

2. How We Use Your Information

We use your information to:

• Schedule and perform HVAC services
• Communicate about appointments and estimates
• Process payments and send invoices
• Send service reminders and maintenance notices
• Improve our website and services
• Respond to your inquiries and requests
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in our operations - bound by confidentiality agreements.
• Equipment manufacturers for warranty registration purposes.
• Legal authorities when required by law or to protect our rights.

4. Cookies & Tracking

Our website uses essential cookies to function properly. See our Cookie Policy for details. We do not use advertising trackers.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

• Service records: 7 years (per California requirements)
• Marketing preferences: Until you unsubscribe
• Website analytics: 26 months (anonymized)

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information (subject to legal requirements)
• Opt out of marketing communications

To exercise these rights, contact us at info@americaircontrol.com or call (951) 407-0311.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect information from children.

9. California Privacy (CalOPPA)

CalOPPA requires us to let you know how we respond to Do Not Track (DNT) browser signals. We treat all user requests consistently regardless of DNT settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

For privacy-related questions:

• Email: info@americaircontrol.com
• Phone: (951) 407-0311
• Mail: American Air Control LLC, Corona, CA